Everything you're wondering about, in one place.
Answers on commissions, tracking, payouts, and getting set up — pulled from the questions our affiliate partners ask us most.
Affiliate Programs
Double check that you copied your full affiliate link, including the referral ID parameter. If it still doesn't match, contact customer service and we'll help you correct it.
Commission is calculated on the base product price before shipping, taxes, and discounts are applied.
Super affiliate status is offered to partners who consistently drive a high volume of qualified sales. Reach out to your affiliate manager to discuss eligibility.
Yes. When a visitor clicks your affiliate link, a tracking cookie is set so any purchase made during the cookie window is credited to your account.
General Information
Joining the affiliate program is free, with no signup fee or ongoing cost to promote our products.
Anyone with a legitimate website, email list, or marketing channel that complies with our program terms is welcome to apply.
You sign up for a free account, receive a unique referral link, and earn a commission on qualifying sales generated through that link.
Signing Up
Tax identification is required so we can properly report commission earnings in accordance with tax regulations.
Use the "forgot password" link on the login page to reset it via your registered email address.
Getting Paid
Payments are issued on a regular schedule once your account reaches the minimum payout threshold, by check or direct deposit.
Check that your payout threshold was met and your mailing address is current. If it still hasn't arrived, contact customer service.
Still stuck on something?
Our affiliate support team answers by phone or email within two business days.