Telehealth / Compliance
Telehealth compliance center
Telehealth Affiliate Marketing Compliance Guide
What publishers and advertisers need to know to promote telehealth programs without putting patients, brands or ad accounts at risk: disclosure, health claims, category rules for GLP-1, TRT and HRT, privacy, and the enforcement actions that shaped them.
Last reviewed October 4, 2026 · Educational, not legal advice
How to use this guide: it sets the baseline for every telehealth offer on MarketHealth. Each offer's Publisher Marketing Brief adds advertiser-specific rules, and where the two differ, the stricter one applies. For general health-affiliate rules, see the Compliance Hub.
What changed in 2025–2026
Telehealth marketing became an enforcement priority. These actions targeted companies, not affiliates, but publisher content that repeats the same claims carries the same risk.
| Date | What happened | What it means for publishers |
|---|---|---|
| Jul 29, 2026 | FTC and states acted against Hims & Hers over health data shared with ad platforms through tracking, charging before the consultation, and hard-to-cancel subscriptions | No health data in tracking. Don't promise "see a doctor before you pay" or easy cancellation unless the advertiser confirms it |
| Mar 20, 2026 | FTC launched a Healthcare Task Force focused on claims substantiation, disclosures, endorsements and steering | Expect scrutiny of comparison sites and endorsements |
| Mar 3, 2026 | FDA sent 30 warning letters to telehealth companies over compounded GLP-1 marketing | Never imply a compounded drug is the same as, or a generic of, an approved drug |
| Feb 12, 2026 | FDA approved removing certain boxed warnings from six FDA-approved menopausal hormone therapies | Report it accurately; it doesn't make HRT "safe" and doesn't apply to compounded hormones |
| Dec 2025 | DEA and HHS extended telemedicine prescribing flexibilities for controlled substances through Dec 31, 2026 | TRT programs depend on a rule with an end date |
| Dec 2025 | FTC finalized an order against NextMed over misleading prices, fake reviews and deceptive GLP-1 weight-loss claims | No invented reviews, no hidden-fee pricing, no weight-loss promises |
| Sep 2025 | FDA began a wave of enforcement letters on prescription drug advertising | Drug promotion is a live enforcement area |
| Aug 14, 2024 | FTC announced its rule banning fake reviews and testimonials, including AI-generated ones | Real reviews only; controlled sites can't pose as independent |
Disclosure
The FTC's Endorsement Guides, revised in 2023, require you to disclose a material connection to a brand when your audience wouldn't expect it. Earning a commission is a material connection. The disclosure has to be clear and conspicuous: easy to notice, easy to understand, and placed where people will see it before they act.
Works
- "I earn a commission if you sign up through my links." near the first link
- "Ad" or "Paid partnership" at the start of a post
- Spoken and on-screen disclosure at the start of a video segment
- A disclosure in every email, not just the first
Doesn't work
- "Affiliate link" on its own
- A disclosure only in the footer or an "about" page
- Hidden in a video description or after "see more"
- Buried among a block of hashtags
Copy-ready examples
| Format | Example |
|---|---|
| Article | "MarketHealth partners pay us a commission when you join a program through our links. It doesn't change our assessments or your price." |
| Comparison table | "We're paid by some of the programs listed here. Programs are ranked by [criteria], not by commission." |
| Video or podcast | "This segment is sponsored. I get paid if you sign up using my link." |
| "Sponsored: we earn a commission if you join through this email." | |
| Social post | "Ad · I'm paid by [Program] for this post." |
Health claims
Health claims must be truthful, not misleading, and backed by competent and reliable scientific evidence. The FTC's Health Products Compliance Guidance explains the standard. In practice, publishers on MarketHealth use the claims each advertiser has substantiated and approved, and nothing beyond them.
| Claim type | Allowed approach | Prohibited |
|---|---|---|
| Results | "Results vary. A clinician will discuss what to expect." | Specific amounts, timelines or guarantees |
| Safety | "Treatment has benefits and risks your clinician will review." | "Safe," "risk-free," "no side effects" |
| Eligibility | "A licensed clinician decides if treatment is right for you." | "Everyone qualifies," "guaranteed prescription" |
| Price | The advertiser's approved price wording, with full terms | "From $X" that hides required fees or renewals |
| Regulatory | Accurate statements the advertiser has approved | "FDA-approved" for compounded drugs; implied FDA endorsement |
| Comparisons | Factual, current comparisons of features and terms | "Same as" or "generic version of" a brand drug for compounded products |
Reviews, testimonials and before-and-after content
- Only real reviews and testimonials from real customers. No AI-generated, purchased or invented ones.
- Don't pay or reward people for positive sentiment, and don't suppress negative reviews.
- If you run a comparison or review site that earns commissions, say so. Don't present it as independent if it isn't.
- Before-and-after images: real, unedited, consented, with the timeframe stated, a results-vary note and advertiser approval.
- Personal experience must be your own and typical results made clear.
GLP-1 rules
FDA's March 2026 letters objected to marketing that implied compounded GLP-1s were the same as FDA-approved drugs or equivalent to generics, and to private-label names that obscured who compounded the drug. FDA has stated that compounded drugs aren't reviewed by FDA for safety, effectiveness or quality.
- Never say or imply a compounded medication is the same as, a generic of, or "the same active ingredient as" a brand-name drug, unless the advertiser supplies approved wording.
- Don't use brand-name drug names to sell a compounded program.
- No specific weight-loss amounts, timelines or guarantees.
- Show pricing only in the advertiser's approved wording, with full terms.
- Make clear a clinician decides whether medication is appropriate.
See the GLP-1 category page for content angles.
TRT and testosterone rules
Testosterone is a Schedule III controlled substance. Telemedicine prescribing without an in-person evaluation currently relies on DEA flexibilities that run through December 31, 2026.
- Lead with testing and clinician evaluation; never encourage self-diagnosis.
- No muscle, performance, bodybuilding, libido or anti-aging promises.
- Don't promise "no in-person visit" unless the advertiser has approved the wording, and expect it to change after 2026.
- No physique before-and-after images.
See the TRT category page.
HRT and menopause rules
- Present hormone therapy as one option a clinician may recommend, alongside non-hormonal and lifestyle approaches.
- Never call hormone therapy safe or risk-free.
- FDA's 2026 boxed-warning changes apply to specific FDA-approved products. Don't extend them to all HRT or to compounded hormones.
- Don't claim compounded or "bioidentical" hormones are safer or more natural without approved, substantiated wording.
See the HRT category page.
Privacy and tracking
The FTC's July 2026 action against Hims & Hers centered on health information shared with advertising platforms through customer lists and tracking technologies. Affiliate tracking must never carry health information.
- Use server-to-server postbacks with click and order IDs only.
- Never put conditions, medications, quiz answers or intake data in URLs, sub-IDs or pixels.
- Don't upload customer or subscriber lists built from health interests to ad platforms without legal review and consent.
- Email and SMS need documented consent; SMS is prohibited unless a brief allows it.
Paid platforms
Google requires telemedicine advertisers in the United States to hold LegitScript Healthcare Merchant Certification and Google's own healthcare certification. Meta and other platforms also restrict prescription drug and telehealth ads. Because certification belongs to the provider, paid search and paid social are approval-required on every MarketHealth telehealth offer. Brand bidding is prohibited unless the brief says otherwise.
Publisher compliance checklist
Run through this before anything goes live.
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DisclosureClear disclosure near the first recommendation, in every placement.
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Approved claimsEvery health, price and eligibility statement matches the brief's approved wording.
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No sameness claimsNothing implies a compounded drug equals a brand-name or generic drug.
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No promisesNo results amounts, timelines, guarantees, or "safe" and "risk-free".
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Clinician in chargeContent says a licensed clinician decides whether treatment is appropriate.
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Real reviews onlyTestimonials and photos are real, consented, unedited and typical results are clear.
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Approved trafficOnly the sources, GEOs and landing pages in the brief.
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Clean trackingNo health data in URLs, sub-IDs or pixels.
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Creative approvalAds, advertorials and emails approved where the brief requires it.
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Dated and sourcedRegulatory or research statements link to their source and carry a date.
Sources
- FTC: FTC and states act against Hims & Hers (July 29, 2026)
- FTC Healthcare Task Force summary (March 2026)
- FDA: FDA warns 30 telehealth companies against illegal marketing of compounded GLP-1s (March 3, 2026)
- FDA approves removal of boxed warnings for six menopausal hormone therapies (February 2026)
- Federal Register: Fourth temporary extension of telemedicine flexibilities (December 31, 2025)
- FTC: Health claims enforcement, including the NextMed order
- FTC: Final rule banning fake reviews and testimonials (August 14, 2024)
- FTC: Endorsement Guides, what people are asking
- Google Ads: Healthcare and medicines policy
This guide is educational and isn't legal advice. Platform rules and regulations change often. Advertisers should have qualified healthcare advertising counsel review their programs.
FAQ
Compliance questions
Do telehealth affiliates need to disclose commissions?
Can affiliates be responsible for false health claims?
Can I say a compounded GLP-1 is the same as a brand-name drug?
Is it okay to use AI-written reviews or testimonials?
Can I pass health information in tracking links?
Private access
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Telehealth offers on MarketHealth are available by approval only. Applications are reviewed by a person, not a script.